Contact Us
Exceptional Client Care
At AE, we are committed to providing an unparalleled level of service that reflects the prestige of the heritage. Whether you seek bespoke styling advice, require assistance with an existing acquisition, or wish to enquire about our exclusive Collections collection, our dedicated Client Care team is entirely at your disposal.
How to Reach Us
We invite you to connect with our luxury concierges through your preferred method of communication. We understand the value of your time and endeavour to respond to all digital enquiries within one business day.
- Direct Email: [email protected]
- Boutique Headquarters: Sheikh Zayed Road 37, Dubai, Dubai, 00000, United Arab Emirates
For your convenience, you may also send us a direct message using our secure contact portal below. Please provide as much detail as possible, including your order reference if applicable, so that we may assist you with the utmost efficiency and discretion.
Boutique Operating Hours
Our client advisors in the United Arab Emirates are available to assist you during the following hours:
- Monday to Friday: 10:00 AM to 7:00 PM (Gulf Standard Time)
- Saturday and Sunday: Closed
We look forward to assisting you and ensuring your experience with our official digital boutique remains nothing short of extraordinary. Would you like me to draft the Shipping Policy next (incorporating the GCC logistics timeframe and global shipping notice), or should we move to the formal Privacy Policy to establish your foundational E-E-A-T credentials?